Role of Triage in Emergency Care Essay Case Study


Place Your Question Here

Role of Triage in Emergency Care Essay Introduction

Triage intends to play a crucial role in the department of emergency for prioritising the incoming patients and also for performing emergency treatment. In terms of definition triage can be defined as the process for sorting people on the basis of immediate care and it is performed in the times of disasters as well as wars and in emergency rooms. The concept of triage first came in the time of the First World War. In this study a SWOT analysis has been performed on the role of triage in emergency care and a PESTEL analysis of UK.

Role of Triage in Emergency Care Essay SWOT Analysis


  • It not only provides quick treatment but also intends to be highly cost efficient.
  • Triage reduces litigation
  • Triage reduces severity as well as frequency.
  • Triage reduces visits to the emergency room


  • In Triage treatment time can be limited due to presence of high volume of patients.
  • Possibility of unforeseen deterioration
  • Patients may be treated in the waiting room which is not a standard practice.


  • Triage helps in prioritising patients those who need extensive care
  • The rate of LWBS (left without being seen) has considerably fallen
  • Triage intends to use all available resources for maintaining high care
  • It helps in easy communication and also to maintain privacy


  • High rate of interruption for triage nurses
  • Quality of care may be threatened
  • Acuity level can be highly critical

Table 01: SWOT Analysis of Triage in emergency care

(Source: Created by author)


In the above SWOT analysis table it has been identified that triage in emergency care helps in providing fast medical care that is also cost efficient. While going for treatment patients do face major litigations. According to Ebrahimi et al. (2016), triage removes major litigations and has the potential to reduce severity. One of the major strengths that has been identified is triage brings reduction in the visit to emergency care as patients are treated even in waiting rooms. In terms of weakness the treatment time that is provided to the patients can be limited as there is a huge volume of patients. In addition to this, there may be possible health deterioration in triage. One of the major weaknesses is that there is no maintenance of any standard care as in times of emergency patients may be treated outside of emergency rooms. The major opportunities that have been identified are prioritisation of care users those looking for emergency care. In the views of Rehman and Ali (2016), it can be stated that triage has helped in the reduction of LWBS as it utilises all possible resources available to provide high care. Another major opportunity of triage is it has the potential to establish proper communication and also aids for maintaining patient privacy. As per the potential threats for triage there are high rate of interruptions that does affect the quality of care. On the other hand in triage the level of acuity among the care users can be critical and poses a major threat (Duke, 2016).

Role of Triage in Emergency Care Essay PESTEL Analysis


  • UK has been going through political disruption (Threat)
  • The country has been popular for its FDI policy (Opportunity)
  • Reduction in corporation tax (Opportunity)


  • UK intends to be one of the largest economy and ranks 5th in ranking (Opportunity)
  • High cost of imports (Threat)
  • No significant rise in the inflation rate (Opportunity)


  • UK tends to be one of the largest consumer markets (Opportunity)
  • High standards of living (Opportunity)
  • Presence of multicultural society (Opportunity)
  • High rate of literacy rate approximately 99.9 % (Opportunity)


  • UK can be considered as technologically advanced (Opportunity)
  • High rate of technological infusion (Opportunity)
  • Fall in the rate of technological investment (Threat)


  • UK has been able to bring huge improvements on environmental norms (Opportunity)
  • Weather conditions can be challenging (Threat)
  • Huge amount of tourism (Opportunity)


  • UK has provided its citizens with various legislations for protecting their rights (Opportunity)
  • The Equality Act 2010 helps people from facing any kind of discrimination (Opportunity)

Table 02: PESTEL Analysis of UK

(Source: Created by author)

Need Full Solution?

Request a FREE quote now!

Ask Now


On the above table a PESTEL analysis has been performed on UK and as per the political factors the country has been facing political disturbance on the issue of Brexit for a long time. However, the country has been able to bring business due to its FDI policy and also in terms of corporation taxation there has been reductions which are positive signs. In terms of economic factors UK do have a vast economy with growing GDP and ranks 5th in the world economy. Based on the words of Martin et al. (2016), due to Brexit there has been a huge rise in the import rate and considered to be one major threat. In terms of inflation there has been no rise. As per the social factors UK tends to be huge consumer market and there are high living standards with high rate of literacy. In terms of technological factors the country has been advanced and there is a high rate of technological diffusion. However, in recent times the investment rate in the field of technology has fallen. In environmental factors UK has been proactive to bring environmental norms for protecting the environment however the weather condition in UK does have major challenges (Taylor et al. 2018). In legal factors the citizens of UK does have various rights for the protection of their integrity and one such example is the Equality Act 2010.


After assessing the study it can be concluded that triage in emergency care can be considered to be vital to provide care in a situation of crowding and it becomes highly critical in the times when there are huge queues of patients waiting. The study has shed light on the strengths as well as weakness of triage with the help of a SWOT analysis. A PESTEL analysis has been performed on the UK and it can be said that the country intends to have a high rate of growth in terms of economy and has been bringing technological advancements. Triage is not only helpful for providing fast care but is highly cost efficient.

Reference List

Duke, T., (2016). New WHO guidelines on emergency triage assessment and treatment. The Lancet, 387(10020), pp.721-724.

Ebrahimi, M., Mirhaghi, A., Mazlom, R., Heydari, A., Nassehi, A. and Jafari, M., (2016). The role descriptions of triage nurse in emergency department: a Delphi study. Scientifica, 2016.

Martin, R., Pike, A., Tyler, P. and Gardiner, B., (2016). Spatially rebalancing the UK economy: towards a new policy model?. Regional Studies, 50(2), pp.342-357.

Rehman, S.A. and Ali, P.A., (2016). A review of factors affecting patient satisfaction with nurse led triage in emergency departments. International emergency nursing, 29, pp.38-44.

Taylor, J., Wilkinson, P., Picetti, R., Symonds, P., Heaviside, C., Macintyre, H.L., Davies, M., Mavrogianni, A. and Hutchinson, E., (2018). Comparison of built environment adaptations to heat exposure and mortality during hot weather, West Midlands region, UK. Environment international, 111, pp.287-294.

GET 20% OFF On your first Weldon Hand Tools Case study Order Now